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Ventura TV Video Appliance Center, Inc

Privacy Policy for Ventura TV and Appliance.

Effective Date: January 31, 2025

1. Introduction

Ventura TV values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website www.venturatv.com or interact with us in other ways.

2. Information We Collect

We may collect the following types of personal information:

• Information you provide: This includes information you submit when you create an account, make a purchase, contact us, participate in a contest or survey, or fill out a form on our website. This might include your name, email address, phone number, shipping address, billing address, payment information, and product preferences.

• Information automatically collected: We may automatically collect certain information about your visit to our website, such as your IP address, browser type, device type, operating system, referring website, pages visited, and the time spent on each page. We also use cookies and similar tracking technologies to collect this information.

• Information from third parties: We may receive information about you from third-party providers, such as social media platforms or marketing companies. This information may be used to personalize your experience and provide you with relevant marketing materials.

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing orders and providing services: We need your information to process your orders, fulfill your requests, and provide you with the products and services you have purchased.
• Improving our website and services: We use the collected data to understand how customers use our website, to identify potential improvements, and to develop new services.
• Communicating with you: We may use your email address and phone number to send you updates about your order, promotional offers, or important information about our company.
• Personalizing your experience: We may use your information to personalize your experience on our website, including product recommendations.
• Marketing and advertising: With your consent, we may use your information to send you emails or other marketing materials.

4. Sharing Your Information

We may share your personal information with the following parties:

• Third-party service providers: We may share your information with third-party service providers who assist us with order fulfillment, payment processing, email marketing, data analysis, and other services. These providers are contractually obligated to protect your information.
• Business partners: We may share aggregate or anonymized data with business partners for marketing or research purposes. This data does not identify you personally.
• Legal authorities: We may disclose your information to comply with legal requirements or to protect our rights or the rights of others.

5. Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Choices

• Opting out of marketing communications: You can opt-out of receiving marketing emails or other promotional communications by following the instructions in those communications or contacting us.
• Accessing and correcting your information: You have the right to access, modify, or delete your personal information. Please contact us to exercise these rights.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

8. Ventura TV Appliance – SMS Policies

Why You might receive Text Messages from 1-559-343-1797

Ventura TV Appliance is an authorized contractor under the PG&E Energy Savings Assistance (ESA) Program.
If you are receiving a message from us, it is because you have qualified for a FREE Refrigerator and /or Clothes Washer through PG&E and your contact information was shared with us to schedule your delivery.

SMS Consent

Mobile opt in data or consent will not be shared with third parties for marketing or promotional purposes.

By participating in PG&E’s ESA program, you have agreed to be contacted by Ventura TV Appliance to coordinate delivery of your energy-saving appliance(s).

Data Rates and Frequency: Standard message and data rates may apply. Message frequency may vary. 

Messages are strictly informational, such as:

  • Appointment scheduling
  • Delivery confirmations or reminders
  • Follow-up if contact has not been established
     

Respect for Privacy

Ventura TV Appliance values your privacy.
We only use your contact information to communicate about your PG&E ESA appliance delivery.
We do not sell, rent, or share your phone number with third parties.
If you have any questions, please contact us at (559) 265-4326, option 3

We respect your privacy, you can view our full privacy policy here https://www.venturatv.com/en/cp-privacy-policy

Opt-In Instructions

By opting in to receive SMS messages from Ventura TV you agree to receive text messages regarding  Appointment scheduling, Delivery confirmations or reminders , Follow-up if contact has not been established.

For Help

  • For help, reply HELP or contact us at (559) 265-4326, option 3 email us at [email protected]
     

Opt-Out Instructions

  • You can opt out at any time by replying STOP or calling us at (559) 265-4326, option 3 to request mobile opt out or email us at [email protected]

If you no longer wish to receive text messages, you may:

  • Reply STOP to any message
  • Call us at (559) 265-4326, option 3 to update your preferences

You will receive a confirmation Ventura TV and no further messages will be sent unless you opt back in.

Terms of Service

  • Message frequency may vary depending on delivery coordination.
  • Standard message and data rates may apply.
  • For help, reply HELP or contact us at (559) 265-4326, option 3 email us at [email protected]
     

Contact

  • Ventura TV Appliance
    Authorized ESA Program Contractor
    (559) 265-4326 Option 3
    Monday–Saturday, 9am–6pm
  • [email protected]

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at www.venturatv.com/en/contactus or (559) 265-4326 opt 3.

10. Updates to this Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date at the top of the policy.  You are responsible for reviewing the Privacy Policy periodically.